Home Forums Booster Plus Customer Forum Product upgrade failed in WordPress

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    Enrico Viappiani

    I upgraded my free version of booster (downloaded from the wordpress plugin store) with a licensed one.
    After paying i received the full version and installed it on wordpress, uploading it in the add plugin section.
    After that i put the generated key into the booster settings, the key was valid (as stated by the setting page).
    Now if i try to get past the free limitations, i just can’t.
    In particular, the product add-on feature is still working only with just 1 field and i need more.
    The labels on the settings pages still note that i have free version (…”1 product for free version”.. etc etc).
    It seems that the version is not perceived as pro but still as free.
    I tried to open a ticket in the support page but no one answered me.

    David G

    Hi Enrico,

    Thanks for reaching out to us.

    Yesterday, we checked and answered your previous request(15375). please check and let us know you received.

    Enrico Viappiani

    Good morning,
    we didn’t receive your answer.
    Checked the spam and there’s nothing there.
    Can you maybe forward to this email viappio84@gmail.com

Viewing 3 posts - 1 through 3 (of 3 total)
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